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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kali Cummins

Kali Cummins

June 11, 2025

5  out of  5
rating by Kali Cummins
"From start to finish the process of getting a quote and finalizing our policies has been seamless! We’d highly recommend working with the team."
We responded:
"A big thank you for your positive review, Kali! It’s our mission to provide peace of mind through excellent insurance coverage."
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John Liljequist

June 8, 2025

5  out of  5
rating by John Liljequist
"It was a very quick and easy process working with Carly. She provided various options that fit our rather complicated situation which allowed us to make a quick decision and move forward with the plan that fit our situation best. Highly recommended."
We responded:
"It means a lot to us to receive such positive feedback, John. Thank you for the 5 stars—our team works hard every day to give clients the best service possible"
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Elyza Hass

June 5, 2025

5  out of  5
rating by Elyza Hass
"Great help in assisting with policy set-up and plan details. Thank you Carly!!"
We responded:
"Thanks for the great review, Elyza! We're thrilled to know you’re happy with our service. Providing clear, helpful guidance is always our goal, and it’s rewarding to know we made a difference for you."
Profile photo of Nicole Moore

Nicole Moore

June 2, 2025

5  out of  5
rating by Nicole Moore
"Carly helped me find a quote for Car and Renter's Insurance that was within my budget. It was super easy to talk to her and I look forward to working with her throughout the year."
We responded:
"It means a lot to us to earn your 5-star rating, Nicole. We’re proud to be your insurance provider and look forward to continuing to serve you."
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Samantha Mundale

May 27, 2025

5  out of  5
rating by Samantha Mundale
"Carly was extremely helpful and made the process super quick & easy!"
We responded:
"Thank you for trusting us with your car and renters insurance needs! Carly is here to help you out with that same great customer service anytime you need it!"
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Randy F

April 9, 2025

5  out of  5
rating by Randy F
"Angela at Brandon Walter State Farm is an absolute rockstar! If you are a busy working professional juggling multiple things professionally and personally, then Angela is your agent! Communication and responsiveness is what I ask of my “inner circle”. Angela is tops… BEST! This is not a paid testimony, She is legit… Try her out and prove me wrong;) -Randy"
We responded:
"Thank you for the five-star review, Randy! It is our pleasure to be able to assist you."
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Holly Holmes

April 1, 2025

5  out of  5
rating by Holly Holmes
"Jordan has been very pleasant to work with. If I ever have questions or concerns, he always takes his time to explain and work with me.. I would recommend State Farm Insurance ~ particularly St Louis Park location if a person resides or is looking at relocating to the metro. Carly has been very helpful and understanding and helping put some calm in the whole situation as well.. These people here at State Farm St Louis Park are very responsive and show care for the customer and their situation. Thank you Jordan and Carly!!☺️☺️"
We responded:
"Thank you Holly for the 5 Star review! We are here to help with any questions you may have anytime we can help! We appreciate you and thank you for your business."
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Dustin Schipper

April 1, 2025

5  out of  5
rating by Dustin Schipper
"We recently switched over to State Farm with Brandon and Carly. The customer service is second to none! Carly is so friendly, knowledgeable, and easy to work with. She made our transition so simple! It was the best move we could have made. Carly is top-notch and definitely a value to the company!"
We responded:
"We can’t thank you enough for your glowing review, Dustin! It’s our goal to provide outstanding service, and we’re so glad you felt that. We’re here whenever you need us!"
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Brennen OReilly

March 29, 2025

5  out of  5
rating by Brennen OReilly
"Was very helpful and informative on insurance policies and coverage"
We responded:
"We’re grateful for your positive feedback and five-star review, Brennen! It’s a pleasure to know you had a great experience with us. We’re always here for any future needs and look forward to working with you again!"
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Steve Cohen

March 27, 2025

5  out of  5
rating by Steve Cohen
"I have been a State Farm customer for over 35 years, largely with the Brandon Walter Agency and its immediate predecessor. I can't say enough about their incredible service, including specifically Angela who is always incredibly responsive and competent. They have been especially excellent o work with during various changes in my status whether it be moving to a new home, getting a new car, or re-insuring my valuables."
We responded:
"Steve, we truly appreciate such a wonderful review about our team member Angela! She's awesome! Thank you so much for taking the time to leave us feedback and for your loyalty throughout all these years!"
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Kenzie Thell

March 14, 2025

5  out of  5
rating by Kenzie Thell
"Carly has been such a great help with any questions that we have had when switching over to State Farm! She is always able to clearly explain things and offer options that would be best for our family!"
We responded:
"Thank you so much for your kind review, Kenzie! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot, and we are here whenever you need us! "
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Kayla D

March 13, 2025

5  out of  5
rating by Kayla D
"Excellent service, friendly people and great job working with you to find the best deal. So glad to have them again! Highly recommend!"
We responded:
"Thank you for the amazing feedback, Kayla! We’re so happy that you enjoyed your experience. Your review helps us improve and continue delivering top-notch service to all of our customers. We appreciate you!"
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Tamara Zipoy

March 13, 2025

5  out of  5
rating by Tamara Zipoy
"Carly with State Farm has been extremely helpful in getting house insurance setup with mortgage lender. Also helped with getting autos insured at a reasonable rate."
We responded:
"Tamara, thank you for the fantastic rating! We’re grateful for your support and are so glad we could meet your expectations. "
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Ahna Brill

March 12, 2025

5  out of  5
rating by Ahna Brill
"Brandon Walter and team always makes everything quick, easy and painless when it comes to all things insurance. Highly recommend!"
We responded:
"Thanks Ahna and welcome back to MN! I'm happy we were able to get your new home insured and transfer your other policies back to Minnesota. Thank you for the nice review!"
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Maureen Horak

February 26, 2025

5  out of  5
rating by Maureen Horak
"If you value customer service and REAL people that actually care about you, look no further!! You have found the insurance company you need! Carly, Brandon, and this team have taken care of my family and our insurance needs for about 15 years. Always making sure I'm getting the best rate available. They are always there when I have questions. Not many places you can call/email and feel like you're treated like family these days. With Brandon Walter and his team looking out for you, you ARE family. Sadly as my insurance needs changed along with costs, they were completely transparent with me and even suggested that I shop around to get the best deal/ coverage I could find even if that meant it wasn't with them. Who does that???!!! They do. Because they are real people. Unfortunately, after all these years, I had to make a change with my insurance but I will recommend State Farm and this team to everyone! And I myself will switch back when my insurance needs change. The customer service alone is priceless. Do yourself a favor and give them a call or send an email. It will be worth the time! (And if you ever speak to Carly, she's a rockstar!!)"
We responded:
"Thank you for your kind words Maureen! We truly appreciate you and look forward to helping you with all your insurance needs again in the future. And yes you are correct that Carly is a Rockstar! :) -Brandon Walter State Farm"
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Dimple Patel

February 12, 2025

5  out of  5
rating by Dimple Patel
"Carly was an amazing representative to work with. She followed up with me after I had to take on other car insurance for a short period of time. She kept in touch and eventually I was able to get State Farm insurance again. She was thorough, kind and communicative."
We responded:
"Thanks Dimple, we are very happy that Carly was able to stay in touch with you and help out with your insurance again. We value your business and appreciate your kindness always!"
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Wendy Batz

February 3, 2025

5  out of  5
rating by Wendy Batz
"Carly and the staff are ALWAYS such a pleasure to deal with when I have questions or issues with my policies. They are incredibly knowledgeable and talk me through the jargon that I simply don't understand. I was with the same agent from the age of 18 when I rolled off my parents policy until he retired and Brandon took over and I am still with Brandon today. 34 years and I have no intention of leaving."
We responded:
"Thank you so much Wendy! It has been a real pleasure to work with you over the years and look forward to serving your car and renters insurance needs for many years to come!"
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Robin Fogel

January 30, 2025

5  out of  5
rating by Robin Fogel
"Carly Cummins and the State Farm crew are the best. Anytime I reach out for any question or information needed - they are right on it with a quick, precise and always friendly response! Thanks again Carly for your help today."
We responded:
"Thank you so much, Robin! We're delighted to hear that Carly and our team have been able to provide you with prompt, accurate, and friendly service. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. If you have any more questions or need further assistance, please feel free to reach out anytime."
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Jacob F

January 21, 2025

5  out of  5
rating by Jacob F
"I moved my family into a new home this past December, and used the move as an opportunity to review all of my insurance coverages for both my home and cars. I worked directly with Carly Cummins and could not be more pleased with this entire experience. She helped me bundle my home insurance with my car and my wife's car at an affordable rate. Once the quote was put together, she spent time on a call going through the quote line by line and explaining all of my coverages in a way where I now fully understand what is being covered and how much coverage I have, something that I've never experienced with previous insurance agents from other companies. She is always quick to answer my calls whenever I have questions, and responds promptly to all forms of communication. I must have called her 20 times in 2 weeks and she was always eager to help out and answer any and all of my questions without any hesitation. She has made this entire moving process a breeze from the insurance side of things, and really alleviated any stress I had going into switching insurance providers and exploring my bundling options. I would 100% recommend giving her and Brandon a call for any and all insurance questions!"
We responded:
"Thank you so much for the wonderful review, Jacob! I'm so glad Carly could make your transition into your new home smooth and stress-free. It’s great to hear that she took the time to thoroughly explain your coverage options and provided the kind of service you deserve. We truly appreciate your recommendation, and we're always here to help with any insurance needs in the future. If you ever need anything else, don't hesitate to reach out!"
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Joyce Suek

January 9, 2025

4  out of  5
rating by Joyce Suek
"Homeowners insurance review was very educational. I learned a few things about evaluating your home, ensuring you have the right amount of coverage and asking questions about specifics and how they affect your home and your insurance in case of a claim, etc. 30 minutes well spent."
We responded:
"Thank you for sharing your experience with us, Joyce! We’re glad you were satisfied with our services. We truly appreciate your review, please let us know if there is anything we can do to earn that fifth star!"
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VIPExec QA

October 9, 2024

5  out of  5
rating by VIPExec QA
"Moved to Minnesota from the West Coast and Brandon and Jordan smoothly, quickly, and competently transitioned my coverages (Auto, Home, and Umbrella) policies to local coverages."
We responded:
"Thanks for the great review Robert! I'm happy to hear that Jordan was able to help you with your car, home and liability umbrella insurance move to Minnesota. "
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Ed Koullick

August 16, 2024

3  out of  5
rating by Ed Koullick
"Switched to this agent for my home, auto and umbrella, because they offered good initial rates. While initial impression was good, the experience was spoiled by a mistake made by the agent. Actual premium for home coverage ended up 10% higher than the quote, which I double checked few hours prior to canceling my existing insurance. For now I am biting a bullet and staying with them while watching how fast my premiums go up with renewals."
We responded:
"Ed, thank you for your long-term trust and feedback! I know that there was an error made from the time that we were initially quoting your business to when you were ready to move forward and I apologize for not catching that sooner. We’re thrilled to hear that you’ve been satisfied with our service for your rental property and have now chosen us for your home, auto, and umbrella insurance. continue to work hard to provide you with excellent service and hope to keep your premiums reasonable in the future."
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Anna DeNeut

August 8, 2024

5  out of  5
rating by Anna DeNeut
"Brandon and his team were helpful, thorough, and efficient with pricing our my auto, renters, and personal property insurance. I would recommend working with them for your insurance needs."
We responded:
"Thank you, Anna, for your recommendation! I'm glad to hear that my team and I could assist you with your auto, renters, and personal property insurance needs. We strive to be thorough and efficient in helping our clients, and it’s great to know we hit the mark with you. If you need anything else, don’t hesitate to reach out. We're here to help!"
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Monika Tomczak Barba

August 1, 2024

5  out of  5
rating by Monika Tomczak Barba
"Our agent, Jordan Hahn, was very thorough and made sure we knew exactly what we were signing up for. I just forgot to ask him what he was wearing. Probably Khakis. Thanks, Jordan!"
We responded:
"Monika, thank you for your feedback! We're pleased to hear that Jordan was thorough and made sure you understood all the details of your coverage. We appreciate your lighthearted comment and will be sure to pass along your thanks to Jordan."
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Sam Barba

August 1, 2024

5  out of  5
rating by Sam Barba
"Jordan Hahn was great help to me and my wife, even if he is a ginger."
We responded:
"Thank you for sharing your experience! We're delighted to hear that Jordan was a great help to you and your wife. He always strives to provide excellent service. Thanks again, Sam! "